Zomato Work From Home Job 2026 – Startek Hiring Customer Support Executives.
if you are looking for a genuine work from home job in 2026, then this opportunity can be a great start—especially for freshers. A leading BPO company, Startek, is currently hiring for the Zomato process, offering remote customer support roles.
This job is perfect for students, freshers, and anyone who wants to start their career in the work-from-home industry.
Job Overview
- Company: Startek (Hiring for Zomato process)
- Role: Customer Support Executive (Chat/Non-Voice)
- Job Type: Full-Time
- Work Mode: Work From Home
- Experience: 0–1 Year (Freshers can apply)
- Shift: Rotational (Day/Night)
- Working Days: 6 days/week
This role mainly involves handling customer queries related to food orders, delivery, refunds, and payments.
Job Responsibilities
In this role, your main work will be:
- Assisting customers via chat support
- Solving issues related to:
- Order tracking
- Delivery delays
- Payment failures
- Refunds & cancellations
- Handling multiple chats at once
- Maintaining polite and professional communication
- Escalating complex issues to seniors
You will basically act as a problem solver for Zomato users.
Eligibility Criteria
To apply for this job, you should meet these requirements:
- Education: 12th Pass or Graduate (Any stream)
- Experience: Fresher or experienced (both eligible)
- Language Skills:
- Good English
- Hindi or any regional language
- Other Requirements:
- Laptop/Desktop (mandatory)
- Stable internet connection
- Basic typing skills
This makes it a beginner-friendly job with low entry barriers.
Salary & Benefits
- Expected salary: ₹15,000 – ₹25,000/month (approx., based on role & performance)
- Work from home convenience
- Training provided by company
- Opportunity to work with a top brand like Zomato
- Growth opportunities in BPO and customer support industry
Work Schedule
- 6 days working
- 1 rotational weekly off
- Rotational shifts (including night shifts possible)
You need to be flexible with timings, which is common in BPO jobs.
Skills Required
To succeed in this job, you should have:
- Good communication skills
- Basic computer knowledge
- Fast typing speed
- Problem-solving ability
- Ability to handle pressure
Even if you are a fresher, these skills can be learned quickly.
Why This Job is a Good Opportunity
- Work from home setup (no travel needed)
- Easy entry for freshers
- No high qualification required
- Stable income source
- Experience in customer support (high demand skill)
This job can be your first step into the IT/BPO industry.
Important Tips Before Applying
- Never pay any money for job applications
- Apply only through official platforms
- Keep your resume updated
- Prepare for basic interview questions
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